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Retrieving licenses from Siemens Support Center

Published by Henry Frankland – Latest update: 03/10/2022

Relevant product(s): All FlexNet licensed products
Operating systems: Linux RHEL 7 and above
Versions affected: All
Relevant area(s): Licensing
ID: TN045


The Siemens support portal provides access to download licenses and software that is assigned to a site. This article will cover the downloading of license files.



  • A valid support account which has been joined to the company site ID which has been credited with the license

Retrieving licenses

  1. Open siemens support page https://support.sw.siemens.com/en-US/ and login.
  2. Select the user icon located in the top right-hand corner, as shown in Figure 1
Figure 1: Siemens Support portal page, highlighting the user account area
  1. Then in the new side window select “Your Account”, as shown in Figure 2
Figure 2: Account sidebar menu
  1. In the account page that appears select “licenses” and then select “Licenses by Site” or “Licenses by Host”, and then select Download to download your license, as shown in Figure 3
Figure 3: Pick and download licenses

Useful references

Support Hub Guide: https://www.eda-solutions.com/support-hub/supporthub-guide